INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is your return policy?

We offer a 14 days return policy for most items. Please ensure the product is unused and in its original packaging.

Please note, however, that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Visit our Returns Policy page for more details.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order.

What payment methods do you accept?

We accept major credit/debit cards, and other secure payment options available at checkout.

Is my payment information secure?

Yes, we use advanced encryption technology and a secure payment gateway to protect your data.

How much is shipping?

Shipping costs depend on your location and the size of your order. Free shipping is available on most of the products.

Do you offer warranties on your products?

Yes, many of our products come with a manufacturer's warranty. Please check the product description for warranty details.

How do I know if a product is in stock?

All product availability is shown on the product page. If an item is out of stock, you can sign up to be notified when it’s back.

Can I cancel or modify my order?

Orders can only be modified or canceled within 24 hours of purchase. Please contact customer support as soon as possible by sending an email to support@sundayshopping.com.au.

How do I return an item?

Contact our customer service team to initiate a return by sending an email to support@sundayshopping.com.au. You will receive instructions on how to ship the product back to us.

Do I need an account to shop?

No, you can check out as a guest. However, creating an account allows you to track orders and save shipping information for future purchases.

How can I contact customer support?

You can reach us via email at support@sundayshopping.com.au during business hours.